Certified Specialist Programme in Crisis Communication for Small Business Support

-- viewing now

Crisis Communication training is crucial for small businesses. This Certified Specialist Programme equips you with essential skills to manage reputational risks and navigate challenging situations.

5.0
Based on 3,918 reviews

7,496+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Learn effective media relations, social media management, and internal communication strategies. Designed for small business owners, managers, and communication professionals. Develop crisis preparedness plans and learn to effectively communicate during emergencies. Gain the confidence to protect your brand and build trust with stakeholders. Boost your business resilience and safeguard your reputation. Enroll today and become a certified crisis communication specialist. Explore the programme and secure your business's future.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Understanding Crisis Communication Fundamentals
• Crisis Preparedness and Planning for Small Businesses
• Social Media and Digital Crisis Communication
• Media Relations and Interview Training
• Internal Communication During a Crisis
• Reputation Management and Recovery
• Legal and Ethical Considerations in Crisis Communication
• Crisis Simulation and Scenario Planning
• Measuring the Effectiveness of Crisis Communication

Career path

Career Role Description
Crisis Communication Specialist (Small Business) Develops and implements crisis communication strategies for SMEs, focusing on reputation management and stakeholder engagement. High demand for proactive crisis planning skills.
Public Relations Officer (SME Focus) Manages public perception and media relations for small and medium-sized enterprises. Experience in handling reputational challenges is vital.
Communications Manager (Small Business Support) Oversees all internal and external communication for small businesses, including crisis response and media training. Strong leadership and problem-solving skills needed.
Digital Marketing & Crisis Management Executive Combines digital marketing expertise with crisis communication skills to mitigate online reputational damage for small businesses. Experience with social media crisis management essential.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Crisis Management Strategic Communication Reputation Restoration Stakeholder Engagement

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFIED SPECIALIST PROGRAMME IN CRISIS COMMUNICATION FOR SMALL BUSINESS SUPPORT
is awarded to
Learner Name
who has completed a programme at
Stanmore School of Business (SSB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment