Advanced Skill Certificate in Employee Relations Mediation

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Employee Relations Mediation: Gain advanced skills in resolving workplace conflicts. This certificate program is for HR professionals, managers, and anyone involved in conflict resolution.

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About this course

Learn proven mediation techniques, including negotiation and facilitation strategies. Develop your abilities in active listening, communication, and conflict management. Master best practices for creating a positive and productive work environment. Preventative mediation is also covered. Become a skilled mediator, improving employee morale and reducing workplace disruptions. Enhance your career and become a valuable asset to your organization. Explore the program today and transform your approach to employee relations!

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Course details

• Understanding Mediation Theory and Principles
• Conflict Resolution Strategies and Techniques
• Communication Skills for Mediators
• Legal and Ethical Considerations in Employee Relations Mediation
• Investigating and Analyzing Workplace Disputes
• Mediation Process and Procedures
• Power Dynamics and Influence in Mediation
• Negotiation and Bargaining Skills
• Developing Mediation Agreements
• Post-Mediation Follow-up and Evaluation

Career path

Career Role (Employee Relations Mediation) Description
Senior Employee Relations Mediator Experienced professional resolving complex workplace disputes, advising on UK employment law, leading investigations. High demand for strategic thinking and conflict resolution skills.
Employee Relations Specialist Focuses on preventative measures, developing and delivering training on conflict management, advising on HR policies and procedures. Strong mediation and communication skills essential.
HR Business Partner (with Mediation Skills) Partners with business leaders to address employee relations issues; combines strategic HR with practical mediation expertise. Deep understanding of UK employment law required.
Conflict Resolution Consultant (Employee Relations Focus) Provides independent mediation and conflict resolution services to organizations. Expertise in UK employment legislation and best practices needed. Highly valued skillset.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
ADVANCED SKILL CERTIFICATE IN EMPLOYEE RELATIONS MEDIATION
is awarded to
Learner Name
who has completed a programme at
Stanmore School of Business (SSB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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