Certified Professional in Online Crisis Communication Strategy

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Certified Professional in Online Crisis Communication Strategy equips you with essential skills to navigate digital dilemmas. This certification is ideal for public relations professionals, social media managers, and crisis communication specialists.

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About this course

Learn to develop effective online crisis communication plans, manage social media during a crisis, and mitigate reputational damage. Master digital risk assessment, social listening, and stakeholder engagement techniques. Build your expertise in online reputation management and crisis response strategies. Gain a competitive advantage and confidently lead your organization through any online crisis. Ready to become a certified expert? Explore the program details today!

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Course details

• Crisis Communication Planning & Preparedness
• Social Media Monitoring & Engagement in a Crisis
• Crisis Communication Messaging & Storytelling
• Reputation Management & Brand Recovery
• Stakeholder Communication & Management
• Legal & Ethical Considerations in Online Crisis Communication
• Risk Assessment & Mitigation Strategies
• Crisis Simulation & Training Exercises
• Post-Crisis Review & Improvement
• Emerging Technologies & Online Crisis Communication

Career path

Certified Professional in Online Crisis Communication Strategy Roles (UK) Description
Online Crisis Communication Manager Develops and implements strategies for managing online reputational crises, leveraging social media and digital channels. Key skills include media relations, social listening, and crisis mitigation.
Digital PR & Crisis Specialist Focuses on proactive and reactive PR strategies within the digital sphere, specializing in handling online reputation crises and building resilient brand image. Strong crisis communication skills are essential.
Social Media Crisis Strategist Expert in navigating social media during crises, mitigating negative narratives and engaging with stakeholders in real-time. Proficiency in social listening tools and crisis communication protocols is crucial.
Online Reputation Management Consultant Provides expert advice and support to organizations facing online reputation challenges, developing tailored strategies for crisis management and long-term reputation building. Deep knowledge of online crisis communication is paramount.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CERTIFIED PROFESSIONAL IN ONLINE CRISIS COMMUNICATION STRATEGY
is awarded to
Learner Name
who has completed a programme at
Stanmore School of Business (SSB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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