Advanced Skill Certificate in Social Media Crisis Communication Planning
-- viewing nowSocial Media Crisis Communication Planning: Master proactive strategies to mitigate online reputational damage. This Advanced Skill Certificate equips you with essential tools and techniques for navigating social media crises.
3,840+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Crisis Communication Theories & Models
• Developing a Social Media Crisis Communication Plan
• Identifying & Assessing Social Media Risks
• Social Listening & Monitoring Tools & Techniques
• Message Development & Content Strategy for Crisis Communication
• Managing Social Media Channels During a Crisis
• Engaging with Stakeholders & Influencers During a Crisis
• Post-Crisis Review & Improvement of the Communication Plan
• Legal & Ethical Considerations in Social Media Crisis Communication
Career path
Advanced Skill Certificate: Social Media Crisis Communication Planning - UK Job Market Insights
| Career Role | Description |
|---|---|
| Social Media Crisis Manager | Develops and implements proactive crisis communication strategies across all social media platforms; monitors social listening for potential threats. High demand. |
| Digital Communications Specialist (Crisis Response) | Manages the organization's online reputation during a crisis, crafting compelling narratives and engaging with stakeholders. Strong analytical and communication skills essential. |
| Public Relations Officer (Social Media Focus) | Maintains positive relationships with media and public during crises; uses social media for immediate and ongoing crisis communication. Excellent communication and media relations skills needed. |
| Social Media Analyst (Crisis Expertise) | Analyzes social media trends to identify and assess potential crises; provides insights to inform crisis communication planning and response. Data-driven approach crucial. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate