Professional Certificate in Crisis Communication for Brand-Management Teams

-- viewing now

Crisis Communication is critical for brand protection. This Professional Certificate equips brand-management teams with essential skills to navigate reputational challenges.

4.0
Based on 7,902 reviews

6,833+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Learn effective media relations, social media management, and internal communications strategies during a crisis. Develop risk assessment and crisis planning expertise. Master techniques for message crafting and stakeholder engagement. Ideal for marketing, PR, and brand managers needing to protect brand reputation. Enhance your skills and safeguard your brand's future. Enroll today and become a confident crisis communicator!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Crisis Communication Fundamentals & Planning
• Identifying & Assessing Crises: Risk Management & Scenario Planning
• Crafting & Delivering Effective Messaging: Internal & External Communications
• Social Media & Digital Crisis Management
• Media Relations & Interview Training
• Crisis Communication Legal & Ethical Considerations
• Reputation Management & Recovery Strategies
• Measuring the Impact of a Crisis & Post-Crisis Analysis
• Case Studies in Successful & Unsuccessful Crisis Responses
• Building a Resilient Brand: Crisis Prevention & Preparedness

Career path

Career Role Description
Crisis Communication Manager Leads crisis communication strategies, manages media relations, and protects brand reputation during critical events. High demand for strong stakeholder management skills.
Public Relations Specialist (Crisis Focus) Specializes in mitigating reputational damage and building positive narratives during and after a crisis. Strong writing and media pitching skills are essential.
Brand Management Executive (Crisis Expertise) Integrates crisis communication expertise into overall brand strategy, ensuring proactive risk assessment and swift responses. Requires strong analytical and strategic thinking abilities.
Social Media Manager (Crisis Communication) Manages social media channels during a crisis, engaging with stakeholders and controlling the narrative online. Expertise in social listening and community management is key.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN CRISIS COMMUNICATION FOR BRAND-MANAGEMENT TEAMS
is awarded to
Learner Name
who has completed a programme at
Stanmore School of Business (SSB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment